Frequent Asked Questions (FAQ)

About Us

Who Are We?

Welcome to Dolls Lovers!

Where we're more than just a business – we're a family dedicated to helping you find the perfect companion. As siblings, our journey in this industry began with our sister's expertise. With years of experience working closely with a vendor, she's our guiding light, ready to address any concerns you may have.

Currently, we proudly partner with SEDOLL, Irontech, Galatea and Dolls Castle, brands that share our values of quality and excellence. But that's not all – we're also in talks with other top-tier brands to bring you even more choices from your favorite, high-quality doll makers.

We're genuinely excited to have you here with us. Whether you're browsing our collection or need assistance, we're here to support you every step of the way.

Reach out to us via chat, email at support@dollslovers.com or give us a call +1 (315) 636 6111.

About Sex Dolls and Us

First, let us introduce ourselves; we’re here to help you find the perfect match, whether you're looking for a companion, wanting to spice things up, or exploring your boldest fantasies. Whatever you're into, you've come to the right place!

Did you know that sex dolls have actually been around for over 173 years? Crazy, right? Maybe this is the first time you’ve heard about them—but hey, you learn something new every day! From the start, sex dolls have been all about satisfying deep desires, and over time, they’ve evolved to include top-of-the-line technology, custom features, and a wide variety of models for every taste.

Today, there are tons of factories and thousands of unique designs to pick from, whether you’re looking for a doll with a specific look—Black, White, Latina, Asian, and so on. We’re your go-to team for connecting you with trusted factories. While most manufacturing happens in China, our Dolls Lovers team is worldwide, ready to answer your questions, solve issues, and deliver only the best experience to you.

So, are you ready to start your journey? Let us help you find the perfect partner—you won’t regret it!

Let us help you to find your perfect partner, you won’t regret it.

Why Choose Dolls Lovers for Your Purchase?

At Doll Lovers, we don't just sell love dolls—we create meaningful experiences. Our motto, "We deliver love," reflects our mission to go beyond simply offering high-quality dolls. We’re committed to making every step of your journey with us feel personal, caring, and thoughtful. Whether it's your first purchase or a question about customization, we want every interaction to feel like you’re talking to a friend. 🌟

Our dolls are crafted with the utmost care and precision, designed to replicate human features with incredible realism. Whether you prefer silicone or TPE, we offer a variety of options so that each doll feels uniquely yours. But what truly sets Doll Lovers apart is the heart we put into everything we do—from our top-tier dolls to the exceptional customer care we provide.

We understand that choosing a doll is a personal decision, and we’re here to support you through it. Your happiness matters to us, and we value your feedback every step of the way. 💌 Whether you're customizing a doll or just need guidance, our team is always ready to assist, ensuring that your experience is as smooth and stress-free as possible.

At Doll Lovers, we're guided by these core values:

✨ Respect ✨ Care ✨ Empathy ✨ Transparency

We know that love comes in many forms, and we reflect that in how we handle every interaction. Each doll we offer is not just a product—it's part of a journey that brings you companionship and satisfaction. That’s why we go above and beyond to deliver not just a doll, but an experience filled with kindness and genuine care. 💖

We're more than just a business—we’re a community that values trust and authenticity. When you choose Doll Lovers, you're not just purchasing a doll; you're joining a family that’s here to make sure every moment, from start to finish, is filled with respect and care. Your satisfaction is our mission, and we promise to deliver an experience that makes you feel truly valued. 🥰

With love and gratitude,
The Doll Lovers Team 💕

How To Purchase Guide

How to Order?

How to Choose the Perfect Doll?

We totally get that browsing through all those gorgeous options can be a bit overwhelming. Let’s simplify things and narrow down your choices. Here are a few questions to help guide you:

  1. Do you have enough space for storage? 🏡 If you’re unsure how to store your doll, no worries! We’ve got a complete guide just for that.

  2. What’s your ideal look? 💄 Consider aspects like skin tone, realistic feel, age preference—whether you want something mature or youthful, Latina or ebony. Whatever your vision, we’ve got you covered!

  3. How much weight can you comfortably handle? 💪 Remember, these beauties can be quite heavy, so you want to avoid any back strain. If you're concerned about weight and storage, consider options like torso dolls or dolls with detachable legs.

  4. What’s your budget? 💰 Think about how much you’re willing to invest in your new companion. Finding the right match that fits your needs and budget is key!

About Sex Dolls

Benefits Of Getting A Sex Doll

Why Do People Purchase Sex Dolls?

  1. Loneliness: It's a real thing, folks. Sometimes, all someone wants is a companion to wake up to or come home to. It's about having someone there, especially for those who feel isolated or have experienced trauma.

  2. Trauma: Losing a loved one can leave a hole in your heart. For some, a doll can provide comfort and companionship during difficult times.

  3. Sleep Troubles: Ever heard of someone needing to feel someone next to them to sleep? It's more common than you think.

  4. ED Issues: Erectile dysfunction can affect confidence and intimacy. A doll can offer a safe space for exploration without pressure.

  5. Low Self-Esteem: Everyone deserves to feel good about themselves. A doll can provide a sense of validation and acceptance.

Sex dolls often serve as emotional support for those who need it most. It's not just about physical pleasure; it's about finding love and connection in unexpected places. 💖

So, before you judge, remember: you never know what someone's going through until you walk a mile in their shoes. Let's spread love and understanding! 💕

Can I Use Condoms With Silicone/TPE Sex Dolls?

The answer is yes, you can use condoms on both TPE and Silicone Sex Dolls, however, there are a few things you need to take into account, just as material, types of condoms, and procedure.

Male Condoms:
When it comes to male condoms, opt for non-latex varieties. Why? Because latex and TPE don't get along too well. Using latex condoms might lead to potential damage to your doll, and we definitely want to avoid that!

Female Condoms:
Now, let's talk about female condoms. Our customers love them, and for good reason! Here's how they work:

  1. Clean the condom with antibacterial soap and let it dry completely.
  2. Once dry, pull out the ring to open it up.
  3. Insert it into your doll using your middle finger or any rounded tool to avoid tearing the material.
  4. Apply water-based lubricant to yourself, and you're good to go!

The best part about female condoms? You can reuse them after washing, which saves you some cash in the long run.

What Is S-TPE and How Is It Different from Regular TPE?

S-TPE is an improved TPE material, made with a different formula, making it softer and more elastic. Let’s break down the differences between them:

  • Softness: S-TPE is visibly softer than regular TPE, providing an even more realistic touch.
  • Elasticity: Since it’s softer, it’s also more elastic, allowing for a more flexible and lifelike feel.
  • Painting Realism: S-TPE bodies come with realistic painting by default, making them look even more lifelike.

Differences Between Fixed and Removable Vagina for a Sex Dolls

1. What is the difference between a fixed and removable vagina?

  • A fixed vagina is built into the doll’s body, offering a seamless, lifelike experience with textured walls for realism.
  • A removable vagina is an insert that can be taken out for easy cleaning while still maintaining a realistic look on the outside.

2. Which option feels more realistic?

  • The fixed vagina provides the most authentic look and feel, closely mimicking the real thing.

3. Which option is easier to clean?

  • The removable vagina is easier to maintain, as you can take it out, wash it separately, and let it dry without worrying about moisture inside the doll.

4. Does the removable vagina look different from the outside?

  • No! From the outside, it looks just like the fixed option—it’s only the internal design that differs.

5. Which one should I choose?

  • If you prioritize realism and an immersive experience, go for the fixed vagina.
  • If you prefer convenience and easy cleaning, the removable vagina is the way to go.

6. Is one option more durable than the other?

  • Both are designed for durability with proper care, but a removable insert can be replaced separately if needed.

About the Purchase

Can I make changes to my order?

You can request changes within 24 hours at no extra cost, as long as the modification is possible. After 24 hours, changes may be subject to approval from the factory if the item has already entered production.

Can I cancel my order after placing it?

Yes, you can cancel your order within 24 hours for a small administration fee. After this period, cancellation may still be possible, but additional fees may apply depending on the status of your order.

If the doll has already entered production, cancellation will no longer be possible.

What if I forgot to apply a discount code?

If you forgot to use a discount code when placing your order, contact us within 72 hours, and we will refund the full amount of the discount.

Are Sex Dolls Legal In My Country? 

There are some countries where we really can't send dolls to, they are illegal and not worthy the try, so if you thinking of buying a sex doll and don't know whether they are legal or not in your country, you need to check this list:

🚫 Afghanistan
🚫 Algeria
🚫 Azerbaijan
🚫 Bahrain
🚫 Bangladesh
🚫 Egypt
🚫 India
🚫 Indonesia
🚫 Iran
🚫 Iraq
🚫 Jordan
🚫 Kazakhstan
🚫 Kuwait
🚫 Lebanon
🚫 Libya
🚫 Malaysia
🚫 Maldives
🚫 Oman
🚫 Pakistan
🚫 Palestine
🚫 Qatar
🚫 Saudi Arabia
🚫 Somalia
🚫 Tajikistan
🚫 Tunisia
🚫 UAE
🚫 Uzbekistan
🚫 Yemen

If you're in the UK, Norway, or Australia, do not even look at the dolls lower than 150cm childlike. Better safe than sorry!

Will The Package and the Bank Transaction Be Discreet?

The Package: 📦 Your doll will arrive in a plain, unmarked box with no labels or hints about what's inside. So, no need to stress about nosy neighbors or family members!

Bank Account Transaction: 🏛️ Yes, it will be discreet, our name won't appear in your PayPal statements.

Sex Doll Clothing

Can I dress my doll in dark-colored clothes?

For TPE dolls, dark fabrics are not recommended as they can stain the skin. If you want to use them, ensure that your doll wears them only for a short period—a few minutes or up to an hour for a photoshoot. Always wash the clothes thoroughly until the water runs clear before dressing your doll.

For silicone dolls, dark fabrics can also stain, though they are less prone to it than TPE dolls. If you decide to dress your silicone doll in dark clothing, make sure the clothes are properly washed, and do not leave them on for extended hours.

What kind of clothes are best for my Silicone / TPE Sex Doll?

Loose-fitting, light-colored clothes made from soft fabrics like cotton or silk are ideal. Avoid overly tight clothing to prevent dents or impressions on the doll’s body.

Will accessories damage my Silicone / TPE Sex Doll?

Some accessories, especially those with sharp edges or rough materials, can scratch or tear the doll’s skin. Be cautious with jewelry, belts, and metallic embellishments.

Can my Silicone / TPE Sex Doll wear shoes?

Yes, above all if your doll does not have Standing Feet, but avoid tight shoes that may compress the doll’s feet or high heels that could create pressure marks. Soft slippers or flat shoes are a safer choice.