Can I cancel my order after placing it?

Yes, you can cancel your order within 24 hours of purchase. A small administration fee will apply to cover processing and handling.

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⏳ What if more than 24 hours have passed?

After 24 hours, cancellation might still be possible, but it depends on the status of your order:

• ✅ If the doll has not entered production, cancellation may still be allowed with an additional fee.
• ❌ If the doll has already entered production, cancellation is no longer possible, as your custom doll is already being built.

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💬 How do I request a cancellation?

Just contact us via chat or email us at support@dollslovers.com with your order number. We'll check the status and guide you through the next steps.