Privacy Policy

Welcome to our Privacy Policy section. This segment has been created to provide you with a clear understanding of the data we collect from you and how we handle it.


Policy Updates:
Please note that this Privacy Policy may undergo revisions over time to ensure compliance with evolving regulations and industry best practices.


Data Collected from Your Device - Just like any other website, we collect certain information from your device when you access our platform. This includes your IP address, device type, and your geographical location based on your access point. Besides the information we collect with Cookies.

Why do we use cookies?

We use cookies on our website to enhance your browsing experience. Cookies are small text files that are stored on your device to collect data about your interactions with our site. They help us remember your preferences and improve the functionality and performance of our website. You can manage your cookie preferences by adjusting your browser settings. For more information about cookies click here: https://allaboutcookies.org/


Behavioral Data - We track your interactions with our website, including your clicks and the timing of your actions. This data helps us continually enhance and optimize the features and usability of our website.


Personal Information- 
In the course of your interactions with us, we may collect various personal details such as your email address, shipping address, phone number, and the payment method you prefer. Additionally, in specific cases related to legal requirements, we may request your ID for verification purposes.

How We Utilize Your Information?

Your personal information serves several important purposes, which include:

  1. Communication: We use your contact information to reach out to you regarding your orders, updates, or any other pertinent matters.
  2. Order Fulfillment: Your personal data is crucial in ensuring the accurate and timely delivery of your orders.

  3. Newsletter: If you opt-in, we may use your contact information to send you 

    newsletters and updates about our products and services.

 


    Sharing Your Information - To efficiently manage your orders and provide you with our services, we collaborate with an e-commerce platform known as Shopify. If you wish to review their Privacy Policy, please click here Shopify Privacy Policy.
    In addition, when you place an order, we may need to share your personal information with the couriers responsible for delivering your package.


    Data Retention - We retain your information for as long as necessary to fulfill the purposes outlined in this policy. However, you have the right to request the deletion of your personal information at any time. Once your order has been successfully delivered and confirmed, you may contact us to initiate this process. Upon completion, your data will be removed from our records, and you will no longer receive any further communications from us.


    Your Rights:

    You hold certain rights regarding your personal information:

    1. Right to Deletion: You can request the deletion of your personal information at any time after your order has been delivered and verified.

    2. Opt-Out: If you no longer wish to receive communications from us, you can opt out at any time.

    We are committed to safeguarding your privacy and ensuring the security of your data. If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please do not hesitate to contact us at suport@dollslovers.com or via Chat. Your privacy is important to us, and we are here  to assist you with any inquiries you may have.


    Dolls Lovers Team.